All your Contact Us form responses are sent to two places: directly to the email address associated with your account, and to your account Inbox. You can view them and reply in a couple different ways!
To view/reply from your account Inbox:
- Log in to your WeddingWire account
- At the top right-hand corner of the page, click the Envelope icon
- Click the message you’d like to reply to, which will open up a page where you can read the message
- Click the ‘Reply’ button in the message body
- This will open up your computer’s default email program with a new email with your guest’s email address already in the To: field.
To reply from your email inbox:
- Locate the email – the subject line will be ‘New message from (Guest name here)’
- Open the email to read the message
- To reply, click the ‘Reply’ button in the email body
- Clicking this should open up a new email, with your guest’s email address already in the To: field
- Do not reply to the email itself – you must reply using the ‘Reply’ button in the email body